Due to the fiscalization of all cash registers in Germany and Austria, the setup process for your cash register differs depending on whether your store is located in Germany, Austria, or a country without fiscalization. This article specifically covers setting up a store in Germany. If this doesn't apply to you, please go to one of the following articles:

If you want to sell on the go at a trade show, we've put together some tips and recommendations for you:

When you open the Pickware POS App for the first time, you can either start the configuration via Start Setup or start demo mode. This configures your device so that you are automatically connected to our demo shop, where you can test all functions for as long as you like. To connect your device to your actual shop, tap Start Setup. The setup wizard will guide you through all the necessary steps.

To use the app, you need a Pickware Account. If you have so far only used a Pickware Account from the Shopware 5 world and want to continue using it, you must first initiate the migration process via the account management. You can find more information about this here.

Once you have logged in with your Pickware Account, you need to connect the app to your shop. Through the connection with your Pickware Account, your shop should already appear in the list and only needs to be selected. Then click on Next and, in the next window, on Log in to shop.

In the next step, the device name is set. This is used to identify your iOS device in the Pickware Account device management. You can change the name at any time later in the app menu under Settings → Change Device Name.

Next, you need the login details for your Shopware 6 Administration.

The app then checks whether you still have enough free licenses and whether the Pickware POS version is sufficient for the app version.

In the next step, you can select the store for which you want to register your cash register and your iOS device. Select an already created store, or, if you haven't created a store before, click on Create New Store. Here you now need to assign a name and select the country. Since stores in Germany are subject to the KassenSichV (German cash register security ordinance), you must also provide the name and address of your company in this case. You can find the further steps that must be carried out as part of the KassenSichV further below.

Do you want to use Pickware POS for test and demonstration purposes, even though you're located in Germany? Click here for more information.

Next, select the Sales Channel. When Pickware POS is installed, a corresponding Sales Channel is already created in your Shopware Admin. However, you can also create your own Sales Channel at this point and specify the shipping method and payment methods to be used. Then click on Create Store.

In the next step, select the cash register you want to link your iPad to. You can either select an existing entry from the list or create a new cash register. A cash register can only be connected to one device at a time. If the selected cash register is already linked to another device, a corresponding notice will appear that you must confirm before the assignment is changed.

You can then select the desired warehouse. If you want to change this later, you can do so via the settings in the app menu.

Before connecting your POS standing scanner to your cash drawer or receipt printer, be sure to check the firmware version of your receipt printer. You can find out how to check the firmware of your receipt printer in this article.

In the following windows, you can now connect a receipt or document printer as well as a card reader to your cash register and assign your own printers or printer trays to different document types. You can access these menus again at any time via the settings in the app menu under Printer or Card Reader and make adjustments.

For this, the printer or card reader simply needs to be on the same network as your iOS device. In addition, the app needs access to your local network. To do this, open the settings on your iOS device, search for the POS App, and enable the Local Network option there.

If your printer is not network-capable, or if you want to print under Windows, you can use a print server. If you encounter problems during setup or while using the printer, we've put together some tips here to help you with troubleshooting. If this information doesn't help, contact our Support Team.

If you have previously connected a Zettle by Paypal card reader to your app, it will be directly available for selection. Otherwise, tap Add Card Reader and select whether you want to connect a Zettle by Paypal device or a ZVT device, and follow the respective steps.

The PIN required for setup is the cashier PIN. You will receive this from your terminal provider.

If you add a ZVT device, you have the option, via Receipts on Receipt Printer, to also have your card payment receipts printed via the receipt printer. If this option is disabled, the receipts will instead be printed via the card terminal.

You can find more information on setting up Zettle by Paypal on the provider's support page. Once your card reader is connected, tap Next to complete the profile setup.

If you offer card payments in your shop, after configuring the corresponding devices, you should select the payment method to be used in the Sales Channel settings (Payment Method for ZVT Card Terminal or iZettle Payment Method).

You can find a short guide on setting up your Mollie card payment device here.

This completes the setup of the POS App. To be able to use the app, you now need to log in with your Shopware user. To do this, an app PIN must be set in the administration and the Pickware POS User role must be assigned. If you use your own user roles, make sure that at least the entries Basic Permissions and Perform Setup are selected in the configuration under General → Permissions → Pickware POS. You can find more about user roles for the POS App here.

As soon as you have created a store in Germany, you will automatically receive an email from fiskaly to set up your fiskaly account. With your fiskaly account, you get access to the fiskaly Dashboard, where you can view your registered stores, cash registers, and completed transactions. Click on the link in the email to complete your details. Once your cash register has been successfully registered, you will then receive a corresponding email from fiskaly. If you register additional cash registers later, you will again receive a confirmation email for each cash register.

Your device can only be connected to one shop at a time. If you want to connect it to a different shop, you must reset the configuration. Demo mode is an exception, meaning you can switch back and forth between your configured shop and demo mode at any time without losing the configuration.

To reset the configuration or switch to demo mode, you must first log out of the app. To do this, open the menu at the top left and tap this icon:

You will now return to the user selection window, where you can reset the configuration or switch to demo mode using the gear icon in the top right.

Before resetting a cash register, remember to perform a cash register closing. A subsequent cash register closing is not possible. You can find more information on how to proceed if you forgot to do this here.