If you encounter problems or error messages while using the ZVT card terminal, please first check whether the setup of the POS App was completed correctly.
Check your WiFi connection. The card terminal must be on the same network as your iPad / iPod. Also check in the iOS settings for the POS App whether your ZVT device has access to the local network.
If necessary, contact your card terminal provider and have them check that your card terminal is correctly enabled for use via ZVT.
If you still receive an error message after consulting your card terminal provider, send us an error report via the app.
Then contact our s https://www.pickware.com/de/kontaktupport, so we can help you fix the error.