If you cancel a picking process, you can put the products that have already been picked straight back into storage. This automatically starts a putaway process that lets you reverse the picking process you started.

After cancelling the picking process, the following view opens with two options for how to proceed.

This starts the putaway process immediately. You can put the products straight back into their storage bins.

This function is especially helpful if you often need to cancel identical picking processes or if you put items back in the same storage bin by default.

Here, the putaway process is created with the status Postponed and a corresponding document is created. You can then find it under Goods receipt in the Postponed tab. You can start it here at a later point in time.

The option Put away completely is only available if you have the permission Put away putaway process completely. You can assign this permission in the Pickware Admin under Settings → Users & permissions. Select the corresponding role here and scroll down to the Pickware WMS section.

If a product can't be picked in the WMS App because the stock there is 0, or if your stock is incorrect and stock is tied up in a picking box even though no picking process appears to be open anymore, this is usually caused by a cancelled process where Put away later was selected. The corresponding putaway process is then still pending and the stock has not yet been booked back to the storage bin.

In the stock overview, you can see which picking box the stock is tied up in, and jump from there to the corresponding process.

To release the stock again, process the open putaway process under Goods receipt in the Postponed tab (see Option 2 above). After that, the picking box disappears and the stock is available again.