In this article, we introduce you to the revamped picking process for orders in the WMS App. The update will be rolled out to all users successively. Here you'll find all the information on the previous procedure, in case the update hasn't been enabled for your app yet. Once the update has been rolled out to all users, you'll also find the new information in the usual place in the article How do I pick orders?

In the WMS App, you have the option of filtering your orders by picking profiles. The picking profile can be selected via the button to the left of the search bar in the order overview. You can find more information on setting up your picking profiles here.

If you've defined prioritized payment and/or shipping methods in your selected picking profile, matching orders will be displayed at the top of the list with a corresponding icon: a banknote for prioritized payment methods, a delivery vehicle for prioritized shipping methods.

Using the Pick next order button, you start the picking process for the first order in the list. You can also start with any order if your user account has the Pick any order permission. You can find more on configuring user roles here.

Once you've selected an order, you'll see all order line items sorted by bin location position (if available) and by bin location. Using the menu at the top right, you can view the information about the order and find the options for partial delivery, postponing, or cancelling the picking process.

If there's a picking instruction for the order, it appears at the very top in a blue box. Likewise, the customer's order comment, if there is one, appears here as well. Picking instructions for products, if available, are visible directly next to the products.

Now tap Start picking.

Once picking has started, the view changes slightly. You'll now see the corresponding bin location for each product. In the lower area, you can see which product is currently selected. When you scan the product, this is counted below under Quantity. Once the required quantity is reached, the checkmark next to it turns green.

Alternatively, you can also scan the product once and then confirm the quantity via the display. If you're not taking the product from the suggested bin location, please first scan the actual bin location or select it by tapping the Bin location field.

Scanning tips: If it's the correct product, a confirmation signal sounds and the screen of your iPod or iPad briefly lights up green - if it's the wrong product, you'll hear a different signal and the screen briefly lights up red. You can also pick an order manually without a barcode scanner by tapping the individual product line items. However, no visual or acoustic feedback is provided in this case, so make sure you pick the correct product.

If you've configured that additional information, such as serial numbers or similar, is required, a corresponding prompt will also appear when recording the line item. You can find more information on this setting option here.

Once an order line item has been completed, you'll find it below in the Picked products area.

Once you've scanned all line items, the invoice and/or delivery note will be created and printed depending on the configuration. Next, you can create your shipping label and ship the order.

If needed, you can also postpone orders or only carry out partial deliveries.

If you cancel your picking process while it's in progress, you can put the products you've already removed back into storage. You can find more on this here.

Under Picking → Picking processes, you'll see all picking processes that are in progress, postponed, or completed. The views correspond to the Postponed, In progress, and Ready for shipping tabs in the WMS App. Using these views, you can postpone, cancel, or ship ongoing picking processes via the Shopware Admin if needed. You can find more information on this in this article.