In addition to the process via the WMS App, you can also manage orders directly in the Shopware Admin, create order documents, generate shipping labels and ship orders.

Under Orders → Overview you'll find all orders from your online shops. On the left, you'll see a colored icon showing the pickability of the respective order:

Using the filter icon on the right, you can customize the list of orders individually by filtering orders by status, pickability, products or other order properties, or by displaying the Tag column to show all orders that have a tag assigned. You can also select one of your pick profiles here. You'll find everything about configuring pick profiles here.

To open an order, click on the order number.

Above the order list, four cards show at a glance where your open orders stand: which ones need to go out today, which ones are blocked, which ones have been waiting too long, and which ones are prioritized.

Clicking on a card automatically sets the matching filters in the order list, so you can start processing the respective orders right away.

Within the cards there are additional clickable elements: some switch the filter (e.g. the payment status or pickability), others can be edited directly (e.g. the cut-off time in To ship or the hour threshold in Overdue).

All information about the order is organized in the tabs General, Details, Documents, Shipping labels and Returns. Directly below, in the General tab, you'll find quick buttons for shipping the order, recording returns, and creating invoices and credit notes.

To simplify the picking process, you can create a pick list for each order. To do this, open the Documents tab, click on Create new document and select the document type Pick list.

On the pick list, in addition to all relevant customer and order data, you'll find the included products sorted by storage bin along with their quantity. If a product is stored in multiple storage bins, the first storage bin is printed in bold and all further storage bins are listed below as alternatives.

Below that, you'll find the picking instruction that you can specify when creating the document. Under Settings → Cart in the Checkout section, you can give your customers the option to leave a comment when completing their order. This comment will then also appear at the bottom of the pick list as an order comment. Picking instructions can also be stored per product; you'll find more information about this here.

Using the corresponding quick button, you can easily create an invoice. In general, you can create multiple invoices per order and a credit note for each invoice. You'll find everything about returns and credit notes in separate articles.

We'll show you how to configure your invoice document here.

All created documents are also displayed in the Documents tab and can be accessed there at any time if needed.

Shipping labels can be created either within an order in the Shipping labels tab or directly from the order overview. You'll find all information about shipping labels here.

Using the corresponding quick button, you can ship your order, selecting the warehouse from which stock should be deducted, and have the delivery status automatically changed to Shipped.

In the General tab, in the Info section, you can adjust the order status. By default, an email notification will be sent to your customers. If you don't want to send an email, you can deactivate the Send email to customer option each time.

Using the Flow Builder, you can further automate your processes by adjusting the corresponding flows or creating your own flows. For example, you'll find the flow for shipping orders under the name Pickware ERP Completely Shipped. You'll find more information and tips about the Flow Builder from Shopware.

As an example, below you'll find a brief guide for automatically creating order documents as soon as an order's status is changed to In progress:

Even if an order is already in the Shipped status, you can adjust the status before it's actually shipped at any time, for example if the order needs to be temporarily postponed due to missing stock. Stock that has already been deducted remains deducted. If you then set the status back to Shipped, the following scenarios need to be distinguished:

In the Shopware Admin, you can also pick multiple orders together in bulk. Below you'll find the standard process.

You'll find another way to bulk-pick specifically for single-item orders via the Shopware Admin here. Single-item orders can also be picked in bulk using the WMS App. In addition, the WMS App offers a mode for rolling picking or bulk picking.

To start bulk picking in the Shopware Admin, go to Orders → Overview and select the desired orders using the checkboxes on the left. Click Bulk edit above the order list. Review the selection and click Start bulk edit at the bottom.

In the following window, you can now select which status changes should be made for the relevant orders, whether status emails should be sent, and which documents should be created and, if applicable, sent along with the status emails. To carry out the bulk edit, click on Apply changes and confirm the action in the next window.

If you've adjusted the flow for status changes as described here so that order documents are created automatically, you should either deactivate the creation of the corresponding documents in the bulk edit, or deactivate the Trigger flows function in the confirmation window, as otherwise the documents will be created multiple times.

If you want to download multiple invoice documents at once, you can do this via the bulk edit as a single combined PDF. Individual PDFs per order can only be downloaded directly from the respective order.

Using the button above, you can create shipping labels for all selected orders and download them.

You'll find basic information about creating shipping labels here.

Under Picking → Picking processes you'll see all picking processes that are in progress, postponed or completed. These views correspond to the Postponed, In progress and Ready to ship tabs in the WMS App. Using these views, you can postpone, cancel or ship ongoing picking processes via the Shopware Admin if needed. You'll find more information about this in this article.

In the overview of your picking processes, you can also filter the displayed processes by pick profiles. This lets you see at a glance which picking processes currently belong to which pick profile – for example All orders or one of your individually created profiles.

The filter works similarly to the pick profile selection in the order overview: open the filter bar at the top of the overview and select the desired profile from the Pick profile dropdown menu. The list of picking processes is automatically updated and shows only the processes assigned to this pick profile.

By default, All orders/Alle Bestellungen is preselected, so that all picking processes are displayed.

The filter setting remains active until you reset it manually. This is ideal if you want to work with a specific profile permanently. You'll find out how to set up pick profiles here.

If you cancel your picking process while it's in progress, you can put the already removed products back into stock. You'll find more about this here.