Below you will find all the information on which hardware is required for Pickware POS. You can find out how to set it up in a separate article.
iPad, iPhone and iPod
The Pickware POS system was developed for use with iOS devices and supports iPad, iPhone and iPod. For maximum comfort in your physical store, we recommend using iPads. For the POS App, you need a device that supports at least iOS 15.
What is the minimum hardware I need?
At a minimum, you need an iOS device, ideally an iPad, and a receipt printer. A cash drawer is not required; a cash box will also do.
We advise against using second-hand POS hardware from third parties, because we cannot provide support for it.
Cash drawer, receipt printer and customer display
For optimal processes in your store, we recommend additional hardware. To ensure that your POS hardware is compatible and that we can support you if you have problems with the hardware, we recommend buying the additional POS hardware directly in our Pickware Hardware Shop.
For the cash drawer, we recommend two variants:
the Star mPOP cash drawer with integrated receipt printer, which is connected via Bluetooth
and the basic cash drawer, which you connect to your receipt printer with a cable.
To go with it, you can buy a receipt printer and a customer display in our shop.
To ensure that your receipt printer is compatible with our POS system, we strongly recommend buying it directly from our shop. If you don't own any hardware yet, we offer complete POS sets — with either an integrated or an external receipt printer — that contain everything you need to equip your store. Please note that you also need a separate receipt printer for each cash register.
In addition to the hardware we offer, you can also continue to use cash drawers you already own. What matters is not the manufacturer of the cash drawer, but the connection it uses. If your cash drawer can be connected to the receipt printer via an RJ11 cable connection, it can generally be used with Pickware POS. Please note: We recommend hardware from the Pickware Hardware Shop so that we can support you as well as possible with selection, setup and troubleshooting. For hardware that was not purchased from us, we cannot make any statement about the compatibility of specific models.
Barcode scanner
A barcode scanner is a good choice for faster checkout. You can find the compatible devices in our Hardware Shop:
The POS barcode scanner is connected via USB cable to the cash drawer or the POS receipt printer and ensures that you always have both hands free for scanning.
If, on the other hand, you often travel to trade fairs and value a mobile cash register, the POS handheld scanner may be better suited to you, as it can be connected to your iPad or iPod via Bluetooth.
How do I set up card terminals?
If you want to offer card payment in your store, you need the Zettle by PayPal Reader. It is configured directly during the setup of the POS App. The card terminal can be added in the app and then used for payments.
The standalone Zettle Terminal — Zettle's all-in-one device with integrated display and its own POS software — is not compatible with Pickware POS, because it cannot be connected to your iOS device via Bluetooth. For card payments, you need the Zettle by Paypal Reader or another ZVT-capable card terminal.
You can also use other ZVT-capable card terminals with the POS. In this case, the connection is established via manual configuration. For the setup, you usually need the following information:
IP address of the card terminal
Port
Cashier PIN
You get the required values from the respective payment provider or from the documentation of the card terminal manufacturer. Card terminals without ZVT support cannot be connected to the POS App. In this case, the amount is not transferred automatically, and the card payment must be stored as an Additional payment method in Pickware POS.
For detailed information on setting up and configuring your card terminal, we recommend also using the documentation of the respective manufacturer.
You can find additional information on setting up your card reader here.
Document printer
If you want to print invoices in A4 format at the POS system, we recommend using a network printer that supports the Internet Printing Protocol (IPP), as it can be connected directly to the POS App. If your printer is not network-capable or does not support IPP, you can use a print server.
You can find out how to configure your order documents here.