With Pickware POS you can sell your products from branches in Germany and Austria at the same time. In this article we explain which settings are necessary for this.

Each branch in Pickware POS requires its own Sales Channel. To create a Sales Channel, click on + next to Sales Channel on the left in your Shopware Admin, then click on Create Sales Channel in the Pickware POS row.

Create one Sales Channel each for Germany and Austria this way. Finally, the respective country must be set in the settings of each Sales Channel.

In your Shopware Admin under Settings → Shop → Tax you can add tax rates for different countries. This is done centrally via the standard and reduced tax rates.

By clicking on the corresponding row, you can set a standard rate, a reduced rate, and a highly reduced rate for each country. Create the corresponding tax rates for Germany and Austria this way.

In the product properties, you can then assign the standard or reduced tax rate to a product. For tax-free products, the highly reduced tax rate of 0% must be assigned. When selling at the POS, the correct tax rate is then selected based on the country set in the Sales Channel.

The gross and net prices in the product details are linked to each other when the lock symbol is displayed as shown in the image above. This means that when you adjust the gross or net price, the other price changes accordingly. The basis for this is the tax rate entered at the very top of the tax configuration.

At the POS, the customer also pays the gross price set here, regardless of their location. However, the corresponding net price is calculated based on the applicable country tax rate, and may therefore differ from the price displayed in the Shopware Admin.

In Germany, POS sales are subject to the KassenSichV, and in Austria to the RKSV. Since the fiscalization units are technically bound to POS licenses for unique identification, at least two Pickware POS licenses are required to use Pickware POS in Germany and Austria at the same time. Your fiscalized branches can be managed via your fiskaly account on the fiskaly Dashboard.

The setup of Fiskaly for Germany takes place during the setup of the POS App. As soon as you create a branch in Germany, you will receive an email from fiskaly with further instructions on setting up the fiskaly account.

The setup of Fiskaly for Austria must be done via the Pickware account before the POS App setup. All details are described here.

When setting up the POS App, you create a new branch for the respective store and select the corresponding Sales Channel. This way, you can sell products at the applicable tax rates in both countries.