You can ship your orders both in the WMS App and via the Shopware Admin.
Shipping an order in the Shopware Admin
In the order details, you can ship orders using the corresponding quick button:
Shipping an order in the WMS App
In the WMS App, you can ship a fully picked order by scanning the barcode on the shipping label. Alternatively, you'll find the option Mark as shipped in the order details. There, you also have the option to reprint the created documents and the shipping label.
Where can I see ongoing picking processes in the Shopware Admin?
In the Shopware Admin under Picking → Picking processes, you can see all picking processes that are in progress, on hold, or completed. On the right side, you can choose between different views and apply various filter settings. Using these views, you can, if needed, put ongoing picking processes on hold, cancel them, or ship them via the Shopware Admin. Each process is assigned its own unique picking process number. The views correspond to the tabs On hold, In progress, and Ready to ship in the WMS App.
In progress
Here you can see all picking processes that are currently being processed. Above the view on the right, you can filter the processes by User, Picking box, Order, Warehouse, or Pick profile. Using the blue button at the top, you can put individual or multiple/all processes on hold, and using the red button, you can cancel them.
On hold
Here you can see all picking processes that are currently being processed. Above the view on the right, you can filter the processes by User, Picking box, Order, Warehouse, or Pick profile. Using the red button at the top, you can cancel individual or multiple/all processes .
Ready to ship
Here you can see all picking processes that are ready to be shipped. Above the view on the right, you can filter the processes by Picking box, Warehouse, Order, Pick profile, or the last modified date. Using the blue button at the top, you can ship individual or multiple/all processes, and using the red button, you can cancel them.
Are open picking processes taken into account when shipping?
When you mark an order as shipped in the Shopware Admin, Pickware automatically checks whether there are any picking processes still associated with it.
If there is a picking process in the status Ready to ship, Pickware automatically completes it upon shipping and applies the already picked stock to the delivery. If there's still a quantity missing afterward (e.g. for partial deliveries), the remainder is deducted from the warehouse according to the deduction strategy.
If, on the other hand, the picking processes are in the status In progress or On hold, the order cannot be shipped and you'll receive a corresponding error message.
What happens after an order has been shipped?
As soon as an order has been marked as shipped – whether via barcode scanner or manually – the physical stock of the products it contains is automatically deducted and the order status in the Shopware Admin is updated. A shipping confirmation is then automatically sent to your customers. No further steps are required on your part.
You can add a tracking link to the shipping confirmation email. You'll find instructions on how to do this here.
