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How do I install updates for Pickware POS and Pickware WMS?

You can obtain all updates for Pickware WMS and Pickware POS exclusively as a download through your Pickware account. Below, we'll show you step by step how to install a new update.

Downloading POS and WMS

All updates for POS and WMS are available for different Shopware versions. So first check which version your shop is using before installing the extension. You can find the shop version in the top left corner of your Shopware Admin.

Shopware Version.png

To download POS and WMS, click on WMS or POS in the sidebar of your Pickware account, then click Downloads. Now select the correct Shopware version before downloading the extension as a ZIP file via the corresponding download button. The current version of POS or WMS is marked accordingly. For each version, you'll find compatibility notes and a changelog.

Updating POS and WMS

Now open your Shopware Admin and navigate to Extensions (Erweiterungen) → My Extensions (Meine Erweiterungen). Click Upload Extension (Erweiterung hochladen) there and select the ZIP file you just downloaded. It is not necessary to uninstall the extension beforehand!

If the file was uploaded successfully, a corresponding message will appear in the top right corner. In the list of your extensions, you'll now see a blue-highlighted update notice next to the installed version number for Pickware WMS. Click on it, or select Update to x.x.x (Aktualisierung auf x.x.x) in the context menu, to start installing the update. Once the update has been installed successfully, you'll see this reflected in the new version number in the list of your extensions.

Error message "Cannot retrieve stream due to upload error" when installing/updating POS or WMS

If the message Cannot retrieve stream due to upload error appears in the Shopware Admin during installation or updating of Pickware POS or Pickware WMS, this is usually due to PHP file upload limits being set too low. Check the following values in your php.ini:

  • upload_max_filesize – maximum size of a single uploaded file

  • post_max_size – maximum size of the entire POST data (must be ≥ upload_max_filesize)

You can find details on both values in this documentation directly from PHP.

How do I fix this error?

Open your php.ini and increase both of the mentioned values, e.g.:

upload_max_filesize = 50Mpost_max_size = 50M

post_max_size must not be set lower than upload_max_filesize!

Afterwards, you need to restart the PHP service (e.g. PHP-FPM/Apache) for the change to take effect. Now try running the update or installation again.

If the message still appears, also check any upload limits set by your web server/hosting (e.g. NGINX/Apache). These can limit uploads independently of PHP.

Updates via Composer

Just like with other extensions, you can also install updates for Pickware WMS and POS via Composer. You can find the instructions for installing via Composer here.

Please also note here that once you've chosen an installation method (Composer/via Shopware Admin), it must be used consistently for all extensions.

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