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Swiss Post Adapter Plugin Configuration

You can find the plugin configuration in your backend under Customers → Swiss Post → Configuration. Using the Shop field at the very top of the configuration, you can select the subshop for which you want to make the settings.

Sender Data & Access Data

  • Sender Data – Enter the salutation, name, street and house number, PO box (optional), postal code, city, and country of the sender address in the following fields.

  • Domicile Post Office – Enter your domicile post office with postal code and city here, e.g., 3000 Bern.

  • Technical Username – Enter your technical username for the Barcode web service, which was provided to you by Swiss Post. You can find instructions on how to get such a username here.

  • Password – Enter the password for the Barcode web service, which was provided to you by Swiss Post. You can find instructions on how to get access to this web service here.

  • Franking License – Enter your franking license number here. You receive this from Swiss Post if you have a billing relationship with them.

Email Notifications from Swiss Post to the Customer

  • Transmit Customer Phone Number to Swiss Post – Determine whether the customer's phone number should be transmitted to Swiss Post.

  • Transmit Customer Email Address to Swiss Post – Determine whether the customer's email address should be transmitted to Swiss Post. You can find more about this here.

Weight Determination

  • Default Weight in Kilograms – The default weight used for Swiss Post shipments if no weight is defined for any item in a shipment or if automatic weight calculation is disabled.

  • Automatically Calculate Package Weight – If this field is enabled, the weights of shipments are automatically calculated based on the weights of the items included as well as the percentage and fixed surcharges.

  • Percentage Weight Surcharge for Packing Material – Percentage weight surcharge for packing material based on the sum of the item weights, if automatic weight calculation is enabled.

  • Weight Surcharge for Packaging Material in Kilograms – Fixed weight surcharge in kilograms for packaging material, if automatic weight calculation is enabled.

Shipping Label Settings

  • Show Salutation on Shipping Labels – Here you can select whether the recipient's salutation should also be printed on the shipping label.

  • Pro Clima – Select whether the shipping labels should be created with Pro Clima.

Cash on Delivery

You can read about how to configure the Cash on Delivery service option here.

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