You can sell bundles, sets, and product sets on marketplaces like Amazon or eBay with Pickware for Shopify if you combine two apps: Shopify Marketplace Connect for the marketplaces and Shopify Bundles for the bundles. The Marketplace Connect team has to enable bundle support for you beforehand. With the Bundles.app by Gazebo or with magnalister, bundles from marketplace orders do not arrive in Pickware completely.
Why doesn't every bundle app work with marketplaces?
A bundle app only works with marketplace orders if the order contains the included products from the start. Shopify does not allow an app to edit orders that another app created. However, the Bundles.app by Gazebo only adds the included products afterwards by editing the order. For an order from a marketplace app, they are therefore missing in Pickware: they do not appear in Picking, and Pickware does not deduct any Stock for them. For more on the Bundles.app, see How do I use the Bundles.app by Gazebo with Pickware for Shopify?.
For magnalister, we are not aware of any bundle app that works with marketplace orders. With Shopify Bundles, the order contains the included products directly. Marketplace Connect can create such orders as soon as the feature is enabled.
How do I enable bundles in Marketplace Connect?
Support for Shopify Bundles is not active in Shopify Marketplace Connect from the start. You request it from Marketplace Connect support, for example by email to [email protected]. Shopify describes the feature in the article Shopify Bundles in the Marketplace Connect Help Center (in English). How to set up Marketplace Connect with Pickware is explained in How can I use Shopify Marketplace Connect with Pickware?.
Without enablement, Marketplace Connect does not transfer marketplace orders containing a bundle to Shopify. In Marketplace Connect, the order gets the error cannot be a variant with components and does not arrive in Pickware either.
Note: Enablement only applies to orders. Marketplace Connect cannot create listings for bundles on the marketplace.
What happens to orders that have already failed when you enable the feature?
When the feature is enabled, Marketplace Connect cleans up the failed orders containing a bundle:
For orders that are less than 12 hours old, the error is removed so that they can be transferred
Older orders are removed from the queue so that unexpectedly old orders don't end up in your shop
You can send older orders manually in Marketplace Connect. If the marketplace sends an update for an older order, Marketplace Connect transfers it automatically, provided it matches your settings for sending orders.
What does a marketplace order with a bundle look like in Pickware?
A marketplace order with Shopify Bundles looks in Pickware like any other order with Shopify Bundles. It contains only the included products (bundle children), and the bundle's Price is automatically split across them. You see the bundle itself neither in Pickware nor in the WMS App. Pickware treats the included products like normal order items. For more, see How do I use Shopify Bundles with Pickware for Shopify?.
What can I do if I want to stay with Gazebo or magnalister?
If you don't want to switch your bundle app or your marketplace app, you sell the bundle on the marketplace as its own product that is kept prepackaged in stock. Pickware then deducts the Stock of this product, not that of the included products. If you pack new sets, you adjust the stock levels of the set and of the included products yourself.