When products fall below the reorder point, Pickware automatically sends a daily email with an overview of all affected products. This way, you can see at a glance which items need to be reordered — and whether a supplier order is already in progress for them.
Setting up the notification
You can activate the reorder point email in the Shopware Admin under Settings → Extensions → Pickware ERP. Enter the desired recipient email addresses there.
Content of the email
The email contains a table with all products whose stock has reached or fallen below the reorder point:
Product name and Product number
Reorder point — the configured threshold value
Stock — the current physical stock level
Incoming quantity — the total quantity from open supplier orders that are not yet considered delivered or completed
The Incoming quantity column shows you which products already have a reorder in progress. If a product has no incoming quantity, 0 is displayed. This helps you avoid duplicate orders without having to switch to the administration first.
Excluding products from the notification
If individual products should not appear in the reorder point email, you can exclude them specifically. This is useful, for example, if you don't want to reorder certain products at all, or if you deliberately want to keep their stock levels low.
To do this, open a product in the Shopware Admin and navigate to Stock (Bestand) → Stock limits (Bestandsgrenzen) → Ignore product in reorder point email (Produkt in Meldebestands-E-Mail ignorieren). Activate the option to exclude the product from the notification.
If you want to exclude multiple products at once, you can do so via the bulk edit:
In the product overview, filter for the desired products and select them.
Click on Bulk edit (Mehrfachänderung) at the top.
Under Stock limits (Bestandsgrenzen), select the option Exclude from reorder point notification email (Von Meldebestands-Benachrichtigungs-E-Mail ausschließen).
Execute the bulk edit. The selected products will then no longer be listed in the reorder point email.
You can set the reorder point for your products in the product details under General (Allgemein) → Stock (Lager). To learn how to use demand planning based on the reorder point, see How does demand planning work with Pickware?