When products fall below the reorder point, Pickware automatically sends a daily email with an overview of all affected products. This way you can see at a glance which items need to be reordered — and whether a supplier order is already underway for them.
Setting up the notification
You can enable the reorder point email in the Pickware Admin under Settings → Extensions → Pickware ERP. Enter the desired recipient email addresses there.
Content of the email
The email contains a table with all products whose stock has reached or fallen below the reorder point:
Product name and Product number
Reorder point — the configured threshold value
Stock — the current physical stock level
Incoming quantity — the total quantity from open supplier orders that are not yet marked as delivered or completed
The Incoming quantity column shows you for which products a reorder is already underway. If a product has no incoming quantity, 0 is displayed. This way you avoid duplicate orders without first having to switch to the administration.
Excluding products from the notification
If individual products should not appear in the reorder point email, you can specifically exclude them. This makes sense, for example, if you don't want to reorder certain products at all, or if you deliberately want to keep the stock levels low for them.
To do this, open a product in the Shopware Admin and navigate to Stock → Stock limits → Ignore product in reorder point email. Enable the option to exclude the product from the notification.
If you want to exclude several products at once, you can do this via the bulk edit:
In the product overview, filter for the desired products and select them.
Click Bulk edit at the top.
Under Stock limits, select the option Exclude from reorder point notification email.
Execute the bulk edit. The selected products will then no longer be listed in the reorder point email.
You can set the reorder point for your products in the product details under General → Stock. To learn how to use demand planning based on the reorder point, see How does demand planning work with Pickware?