Extension settings
Under Settings → Extensions → Pickware POS you'll find further configuration options for your point of sale system and your retail store. Some of these settings are already configured during installation, but it's still worth checking these settings when setting up your retail store. The following options are available to you:
Basic settings
Shipping method for POS sales – This shipping method is used to create sales made at the register as orders in the Shop Admin.
Customer account for POS sales – This customer account is used to create sales made at the register in the Shop Admin.
Cash payment method – This payment method is used as the cash payment method at the register.
EC/credit card payment method – This payment method is used as the EC/credit card payment method at the register.
Additional payment methods – Here you can specify additional payment methods that should be available at the register, for example for invoice payments.
Payment methods with payment status "Open" – Payment methods that should be created with the payment status Open, for example for purchases on invoice.
Sales Channel for email templates for new customers – In order for customers created through the POS App to be able to complete their registration and confirm their newsletter subscription, a Sales Channel with a storefront must be selected here.
Design your receipt
Under Settings → Extensions → Pickware POS in the Receipt section, you can customize your receipt. You can upload a logo, enter your VAT ID, and add free text (left-aligned or centered). You can also choose to display the strikethrough price of your products.
If you're using the mPOP cash drawer with integrated receipt printer (2"), it's best to use a black-and-white .png file with a maximum width of 384 pixels. If you're using the external mC-Print3 receipt printer (3") instead, you can use a black-and-white .png file with a maximum width of 576 pixels.
To get an English-language receipt via the POS App, you need to change your system language to English in your Apple settings.
Register settings
Under Settings → Extensions → Pickware POS you'll find the following settings in the Register section:
Automatic receipt printing – Determines whether the receipt should be printed automatically after each sale.
Combine product variants – Determines whether variants of the same product should be displayed combined in the register's search results.
Show overselling warning – When enabled, a warning is displayed at the register if a product is added to the cart in a quantity that exceeds the product's current available stock or physical stock.
Comments for cash in/cash out – Here you can specify which comments should be available for cash in and cash out transactions at the register.
Sales Channel settings
By default, you'll find your Sales Channel under the name "Ladengeschäft" (retail store) on the left in the menu. Click on it to access the settings. Below, we'll walk you through the relevant configuration options.
Basic settings
Name - This is the internal name of your Sales Channel.
Customer group - Select the customer group that new customers and unregistered visitors should automatically be assigned to. By default, the customer group POS is preselected.
Languages/Default language - Select which languages your Sales Channel should be available in and define a default language. The default language is automatically assigned to all customers unless specified otherwise. You can create new languages under Settings → Languages.
Payment and shipping
Payment methods/Default payment method - Select which payment methods should be available in your retail store and define a default payment method. You can find out how to create payment methods here. (Link to configuring payment methods)
Shipping methods/Default shipping method - By default, the shipping method POS is selected here, which corresponds to picking up the goods in the retail store. Here you can select additional shipping methods, for example if you want to offer your customers subsequent shipping or click & collect, and select a default shipping method. You can find out how to create shipping methods here.
Currencies/Default currency - Select which currencies should be available in your Sales Channel and set your default currency. You can create currencies under Settings → Currencies. You can find out how to adjust the currency of your retail store in an article further above.
API access
Here you'll find the API access key and can regenerate it if needed. Please note that regenerating it will overwrite the old API access ID and terminate all existing access routes. This action cannot be undone.
Status
Here you can activate or deactivate your shop. Deactivating the Sales Channel makes it inaccessible for API connections. You can also put your shop into maintenance mode.
Adjusting the currency in your retail store
When your shop is set up for the first time, Euro is preset as the default currency for all Sales Channels. Below, we explain how you can adjust the currency in your retail store.
The following description covers changing the currency for your Sales Channels so that visitors to your retail store see prices in, for example, Swiss francs instead of Euro. The default currency of the Pickware Admin is preset to Euro and cannot be changed manually. If you need a different currency for your Pickware Admin, please contact our support.
Creating or editing a currency
Under Settings → Currencies you'll find all pre-installed currencies and can edit them or add new currencies. Conversion between currencies is done using the Factor field, with the default currency Euro receiving the factor 1.
Changing the default currency of the register
Open the Sales Channel settings of your retail store on the left in the Admin menu.
Navigate to the Payment and shipping section.
Select the desired currency in the Default currency field.