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How can I use price rules with Pickware POS?

Using the Rule Builder, you can create rules and define individual price rules for payment methods, customer groups, or cart values, for example. However, the Pickware POS App does not support all of the conditions available in Pickware Admin. Below you'll find a list of all supported conditions.

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Datumsbereich

Date range

Wochentag

Day of week

Zeitraum

Time range

Verkaufskanal

Sales Channel

Währung

Currency

Kundengruppe

Customer group

Kundennummer

Customer number

Firmenkunde

Is business customer

Anzahl abgeschlossener Bestellungen

Count of orders

Important: Note that Pickware POS only supports these Rule Builder conditions. If you use an unsupported rule, it is automatically considered fulfilled.

How are the rules structured?

A condition checks whether a specific statement is true, for example, whether a customer belongs to a certain customer group. A rule consists of one or more conditions. These can be linked with AND or OR. Conditions can also be grouped and nested using containers.
Whether a rule applies at the checkout therefore depends not only on which conditions are used, but also on how these conditions are linked with one another within the rule.

Behavior for discounts & promotions

For discounts & promotions, an unsupported condition is considered fulfilled at the checkout. So if a discount rule contains an unsupported condition, it is treated as true during evaluation.
If the conditions within the rule are linked with AND, the discount is only applied if all supported conditions are also fulfilled. If the conditions are linked with OR, the unsupported condition alone can already cause the rule to be considered fulfilled and the discount to be applied.

Behavior for advanced prices

For advanced prices, an unsupported condition is considered not fulfilled at the checkout. So if an advanced price contains an unsupported condition, it is treated as false during evaluation.
If the conditions are linked with AND, the advanced price cannot apply at the checkout, because not all conditions are fulfilled. If the conditions are linked with OR, the advanced price is only applied if at least one of the supported conditions is fulfilled.

Product-related conditions for discounts

Product-related conditions for discounts & promotions are not supported at the checkout. These include, for example, conditions relating to specific products, tags, properties, or cart items.
Such conditions cannot be checked at the checkout. This means discounts cannot be restricted to specific products at the checkout using product-related conditions.
If a discount should only apply at the checkout under certain conditions, you should therefore only use conditions listed as supported in the list above.

Multiple advanced prices for one product

If a product has multiple advanced prices with different rules assigned to it, the POS App takes into account the rule priority set in Pickware Admin. A higher number means a higher priority.

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