A sale is the standard process at the cash register. Once a sale is completed, stock is adjusted in real time in the selected warehouse zone. After a sale is completed, each order can be found in Pickware Admin under Orders. The documents that were created (receipt, etc.) are stored there as well.

In general, you can select an existing customer account for cash register sales or create a new one directly at the cash register. You can find out more here.

There are three ways to add an item to the cart:

To view more information about the item during a consultation with the customer, or to check the item's availability in your other warehouse zones, tap the pencil icon next to the item in the cart.

To remove an item from the cart, tap the trash can icon next to the item in question.

To add an additional line item that is not linked to an item in your shop and therefore does not cause a stock change, tap the menu button at the bottom left of the cart and select Manuelle Position (Manual item). A window opens in which you can enter the name, quantity and unit price. You can also choose between the VAT rates available in your shop.

The manual item is only added to the cart and recorded on the receipt, but it is not permanently created in your shop.

To add a note to the entire cart, tap the menu button at the bottom left of the cart and select Add note. A text field opens in which you can enter any note — for example special customer requests or internal notes about the order.

After you save it, the note is printed on the receipt and displayed in Pickware Admin as a customer comment in the order overview. It also appears on generated picklists if the order is handled via shipping.

You can edit or delete an existing note at any time before completing the purchase by tapping the note icon in the cart again.

Tap the pencil icon next to an item in the cart to grant a percentage discount or, alternatively, to adjust the price directly. The changed price only applies to this purchase and is not permanently saved in the shop.

In the product details in your Admin, you can set tiered prices or a quantity discount for the respective product in the Erweiterte Preise (Advanced prices) tab. Here you can configure exactly when these price rules should apply. By default, Always valid (Default) is selected.

To complete the sale at the cash register, click Jetzt bezahlen (Pay now) at the bottom of the cart.

Now select whether your customer takes the goods right away or wants a delivery. If you select Delivery, you can then choose from all shipping methods that you have assigned to your sales channel.

Taking the selected shipping method into account, the order is then created in your shop with the order status Open and, if applicable, the payment status Paid. Sales with subsequent shipping can then be picked and shipped like any normal order in your online shop.

If you want to charge shipping costs for this service, you still need to add a corresponding manual item in the amount of the shipping costs to the cart.

Now select a payment method. All payment methods that have been created in the Admin and selected for the corresponding sales channel are available.

For cash payments, quick buttons and a change calculator are available.

For debit card or credit card payments with iZettle, follow the instructions on the iPad / iPod.

If your customer wants to buy the goods on invoice, this is also possible via the cash register. Simply select Invoice as the payment method. In this case, you can issue an invoice to your customer in addition to the receipt. For payment on invoice, no CashBook entry is written yet, because the payment is made separately from the handover of the goods, at a later point in time.

Once the payment process is complete, the receipt is printed. Afterwards, you can print the receipt again or generate and print an invoice document for the purchase.

You can also send all generated documents to the customer by email. This is also possible without selecting a customer beforehand, by entering the address manually in that case. However, if you have selected a customer account beforehand, the corresponding email address appears automatically.

For a card payment via iZettle, no additional card payment receipt is printed alongside the regular receipt, but the card provider and the masked card number appear on the receipt. If you have installed and set up the Zettle app, you can also print a corresponding payment receipt retroactively for any payment that has been made.

Via Done you can complete the process and return to the sales screen, where you can start the next checkout process.

If you want to print the receipt again after completing the checkout process, you can find all past sales under Sales history in the app menu and have the receipt issued again there.