You can change the payment method and billing interval of your subscription fees yourself in your Pickware Account. The billing interval always applies to your plan and all WMS and POS licenses together.
Which payment methods are available?
The payment method you can use depends on the billing interval:
Monthly payment: SEPA direct debit or credit card
Annual payment: SEPA direct debit, credit card or invoice (bank transfer)
You choose the payment method at checkout when you book your plan. If "Invoice" is not offered at checkout for annual payment, contact our support.
With the invoice payment method, nothing is collected automatically. If you want your invoices to be collected automatically, set SEPA direct debit as your default payment method.
How do I change my payment method?
You change your payment method in the Pickware Account under Billing → Payment method. As long as you have not booked a plan yet, there is no payment method there that you could change.
If a payment has failed, What can I do if the payment for my Pickware subscription has failed? explains how to make up the payment.
How do I switch between monthly and annual billing?
In the Pickware Account, open Billing → Plan & device licenses.
At the top, select the tab for monthly or annual payment.
Complete the switch via Go to checkout at the bottom of the page.
Plan, WMS and POS licenses always share one billing interval, because monthly and annual charges cannot be combined. So if you switch to annual payment, you switch everything.
The switch to annual payment takes effect on the day of the change. This starts a term of 12 months, and portions you have already paid are credited. You cannot switch from annual to monthly payment yourself in the Pickware Account. To do so, contact our support before the end of the current term; the switch then takes effect at the end of the term.
With annual payment, the discount is already included in the price. It therefore does not appear as a separate row on your invoice.