You automatically receive your invoices for subscription fees by email. You can also find all invoices in your Pickware Account under Billing → Invoices. You can download them there at any time.
The View invoices button takes you to Stripe. In the Invoice history section, you can see all invoices that have already been created and download them.
Why is an invoice missing?
If the invoice for a charge is missing, the direct debit may still be processing. If a charge has failed, you can pay the invoice afterwards using Pay invoice.
How do I change the invoice recipient or billing address?
You can store your billing address, company name and VAT Id, as well as a different email address for invoice delivery, in your company master data. How to do this is explained in Where can I enter my company master data?.
How do I change licenses or payment method?
How to change the quantity of your licenses is explained in How can I add or reduce WMS and POS licenses, or book them for a short time only?. To find out how to change your payment method, see How can I change the payment method and billing interval?.