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Configuring Service Options for DHL

Below you'll find all the information on the DHL-specific service options Age Verification, Personal Handover, and Branch Routing. To learn how to create shipping methods and select the desired service option(s), check out this article. You can read everything about cash on delivery here. Here you'll learn what to keep in mind when creating export documents.

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Age Verification

Choose between None, 18 years or 18 years. Age verification is mandatory in, for example, the e-cigarette industry.

Personal Handover

Select this service option if the shipment should be handed over to the recipient in person.

Branch Routing

This service option only works in combination with DHL Paket. In addition, sharing the customer's email address with DHL must be enabled.

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