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Do I need an additional Pickware License for another shop or Sales Channel?

When Sales Channels in Shopware 6 run without another plan and when an additional shop needs its own Pickware plan.

Whether you need an additional Pickware License for another shop depends on whether it runs in your existing Shopware installation. Sales Channels within one Shopware installation do not need an additional plan. A separate Shopware installation needs its own plan.

Another Sales Channel in the same Shopware installation

Sales Channels within one Shopware installation run with your existing plan. If you need additional WMS or POS licenses for them, they are added to your existing booking.

Separate Shopware installation

A separate installation with its own database and its own APP_URL needs its own plan, Starter at minimum. To do this, install the Pickware extension in the new installation and connect it to your Pickware Account. The domain is created automatically in your account.

Why are there two entries for my shop in the account?

Pickware creates the shop entry based on the APP_URL. If the APP_URL switches between the variant with "www" and without "www", two entries are created. A subscription is never booked automatically as a result.

If you have booked a license for both entries, our support team will merge the entries and refund any amounts you paid twice.

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