Pickware covers many processes out of the box – and can be extended with Shopify apps for specific requirements. On this page, you will find an overview of the use cases that can be covered with external apps in combination with Pickware – each with a link to the matching detailed article.

The apps listed here have been verified and are compatible with Pickware. Other apps may also work with Pickware, but have not been explicitly tested by us.

Returns portals allow your customers to register returns in a structured way. Depending on the app, workflows and compatibility differ – for example, whether returns can be processed in the warehouse using the WMS.

Returns submitted through easyReturns are automatically displayed in your Shopify Admin and transferred to Pickware. The app is fully compatible with Pickware – returns and exchanges can be processed as usual.

With 8returns, returns are largely processed in the 8returns dashboard. The automatic stock movements and the accounting of Pickware are compatible with 8returns. However, returns must not be processed with the WMS.

Returns submitted through Returnless can be transferred to your Shopify Admin – and thus also to Pickware – either manually or automatically. Returns can only be processed in Returnless itself. Processing with the WMS is currently not supported.

Other returns portals can work with Pickware if they fully synchronize returns with Shopify. What matters most is when the portal creates a registered return in the Shopify order and whether refunds are tied to the return. We do not yet have any experience of our own with Loop Returns.

If you sell on marketplaces such as Amazon or eBay, orders are usually imported into Shopify via an app and then reliably forwarded to Pickware.

Shopify Marketplace Connect is an app developed by Shopify itself and enables direct selling on marketplaces such as Amazon and eBay. Orders imported through this app are automatically transferred to Shopify and thus also to Pickware.

magnalister connects your Shopify store with major marketplaces such as Amazon, eBay, OTTO, Kaufland.de and Etsy. Orders imported through magnalister automatically end up in Shopify and can therefore also be processed by Pickware.

There is no direct integration with Pickware for marketplaces such as TikTok Shop. If you sell there via a marketplace app in Shopify, the orders arrive in Pickware as regular Shopify orders. For Pickware to process them, the line items must be linked to products in Shopify. Otherwise, the order does not appear in the WMS App.

When shipping, Pickware creates a fulfillment in Shopify and writes the tracking number into it. Other apps read it from there. If the carrier provides a tracking link, Pickware passes it on to the fulfillment together with the tracking number.

With a shipping platform, you can create shipping labels directly from Pickware and flexibly choose between different carriers – controlled via central shipping rules.

With Sendcloud, you create shipping labels directly from your Pickware Admin and can flexibly choose between different carriers. Which carrier is used when creating a label is controlled via shipping rules in the Sendcloud dashboard.

In Shopify, you can sell product bundles with various apps to increase your average order value. Depending on the app, the range of features and the compatibility with Pickware differ.

Shopify Bundles is Shopify's native bundle solution. With this app, you can create product bundles directly in your Shopify store. The bundle components are automatically transferred to Pickware when an order is received.

The Bundles.app by Gazebo allows you to flexibly create bundles for your Shopify store and automatically synchronize them with Pickware when an order is received.

For special tax requirements – for example, the correct mixed taxation of shipping costs – there are dedicated solutions that are compatible with Pickware.

Shopify Tax is Shopify's own solution for automatic tax calculation. In combination with Pickware, the correct mixed taxation of shipping costs is particularly relevant.

Many recurring processes in day-to-day business can be automated. Depending on whether you want to automate processes within the Pickware Admin or at the Shopify level, different tools are available to you.

The Pickware Flow Builder is integrated directly into the Pickware Admin and enables the automation of Pickware-specific processes – for example, the automatic creation of picklists, automatic invoice sending or the creation of return labels via a flow.

Shopify Flow is Shopify's own automation app and is suited for processes that take place at the Shopify level – for example, time-based payment reminders, the transfer of marketplace order numbers or the automatic assignment of tags for certain order characteristics.

MailAction: Send Email in Flow extends the Shopify Flow Builder with an action for sending custom emails – for example, to automatically notify customers about a pickup. The email content can be designed directly in the Flow editor, including with support from Shopify's AI, and triggered by any Flow trigger.

The Mechanic app is a powerful automation app for advanced requirements that go beyond the capabilities of Shopify Flow – such as sending custom emails, time-based tasks or writing metafields. Setting it up requires technical understanding.

Address validation prevents incomplete or incorrect shipping addresses by performing the check already at checkout. This way, only valid addresses reach order fulfillment – which reduces returns and manual corrections on shipping labels and order documents in Pickware.

Address Ninja is a Shopify app that checks shipping addresses directly at checkout for missing house numbers, invalid postal codes, special characters and incorrectly formatted DHL Packstation data. The app works on all Shopify plans and supports express checkout methods such as PayPal, Apple Pay and Google Pay.

If you work with payment methods such as prepayment or invoice, you want to automatically send a payment reminder to your customers when payment is overdue. In Shopify, this can be set up directly via the Shopify Flow Builder – without additional apps.

If you use a payment service provider such as Mollie or Klarna for purchases on invoice, the provider assumes the payment risk and independently takes care of payment reminders and dunning. In this case, you need neither a Shopify Flow nor an additional app for dunning – the entire process is handled by the payment provider.

If you use an app that is not listed here and want to know whether it is compatible with Pickware, contact our support team.

Pickware support helps you with questions about Pickware processes, including in combination with supported apps. For specific settings or issues within an app, the support of the respective provider may also be relevant.