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How can I view pickability per order line item?

Shopify — With larger orders especially, it's often not obvious at first glance which line items are actually ready to ship.

With larger orders especially, it's often not obvious at first glance which line items are actually ready to ship.

Pickability per order line item shows you directly in the order overview which line items of an order are completely, partially, or not pickable in the selected warehouse. This way, you can see with one click which line items can currently be taken into account.

Below, we show you how the pickability view is structured and what the individual states mean.

If an order doesn't appear in the WMS App at all, Why is an order not displayed in the WMS App? can help you.

Open the pickability detail view

In the order overview, pickability is shown for each order with a colored icon.

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Pickability always refers to one warehouse. By default, pickability is calculated for the default warehouse. Using the filter sidebar, you can change the calculation to a different warehouse by selecting one or more pickability states as filters.

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How is pickability calculated?

Pickability per order line item is always calculated per warehouse and based on the quantity still to be shipped. Partial shipments that have already been made are automatically taken into account.

The decisive factor is the physical stock in the selected warehouse. Stock in goods receipt that has not yet been put away, and stock in picking boxes, is not pickable.

What do the different status icons mean

In the detail view, you see a state for each line item that indicates how pickable it currently is.

Completely pickable (green)
There is enough stock in the selected warehouse for this line item to pick the entire remaining open quantity. The line item doesn't stand in the way of the order being shipped.

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Partially pickable (yellow)
Part of the open quantity is pickable. When you hover over the yellow icon, you can see how many units are currently pickable (e.g. 5 / 10 in stock).
This line item can often be the deciding factor when an order can only be partially shipped.

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Not pickable (red)
There is not enough stock in the selected warehouse for this line item. Until this changes, the line item cannot be picked.

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Line items marked gray
These line items no longer need to be picked or should not be shipped at the moment. This happens, for example, when:

  • the order has already been completed and fully shipped

  • the line item has been returned

  • the line item is fulfilled externally

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A line item is considered externally fulfilled if the fulfillment location in Shopify is not the location connected to Pickware. In this case, check the location of the order in Shopify.

Products without stock tracking are displayed as pickable, since they don't require any stock.

Additional information on pickability

In addition to simply displaying pickability, you can use the pickability icon to view further stock-related information, for example the current stock or the incoming stock.

This way, you can see with just one click which line items are currently holding up shipping and whether an order can be fulfilled completely or only partially.

If you click the incoming stock in the row of an order line item, you go directly to the filtered overview of open supplier orders for this product. There you can view the next expected delivery date for this line item. This helps you assess whether a partial shipment makes sense or whether it's better to wait for missing items.

You can also find a complete overview of all order line items for a product – with a total row and additional filters – directly in the product details on the Supplier orders tab.

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Note: In the WMS App, you additionally only see orders that meet the conditions of the selected picking profile. If a pickable order is missing in the app, it often doesn't match the picking profile, see How do I set up picking profiles?.

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