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How can I process partial deliveries?

Shopify — In the WMS App, you can put partially picked orders on hold or ship them as a partial delivery.

In the WMS App, you can put partially picked orders on hold or ship them as a partial delivery. Partial deliveries during picking in the Pickware Admin are currently not yet possible.

If individual products are missing or you want to arrange a partial delivery for other reasons, you can finish the process at any time using the Partial delivery button after you have picked the products to be shipped.

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If your WMS App has already been enabled for the new single picking, you can find the partial delivery option in the three-dot menu at the top right.

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The invoice lists all products from the order. The delivery note contains only the products you picked beforehand in its main table.

Below this table, the Outstanding items section also appears, listing all items that have not yet been delivered or have not been delivered in full. This way, your customers can see at a glance which items will follow in a later delivery. This reduces follow-up questions and prevents incomplete packages from being mistakenly perceived as a wrong delivery.

The section is enabled by default and is displayed only on delivery notes generated via the WMS App. Delivery notes created directly in the Pickware Admin do not contain the section. To find out how to disable the display, see How do I configure and customize my order documents?

Note: Partial delivery notes are only created if you ship the partial delivery via the WMS App. In the Pickware Admin, you cannot retroactively create a partial delivery note for an individual delivery.

As soon as the partial delivery has been marked as shipped, the order with the still missing products appears again in the Open tab.

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