Here we show you the different ways to create shipping labels in the Pickware Admin and the WMS App, as well as where you can view all created shipping labels.

First, make sure you have completed the configuration around your shipping labels:

Generally, you can have shipping labels created automatically following the picking process, or create them manually at a later time.

In the WMS settings in your Pickware Admin under Settings → Pickware WMS, in the field Shipping label creation & printing, you can set the shipping label to be created immediately after picking is completed.

With the option Automatically after completing the picking, the shipping label is created without any further prompt from you as soon as the last product is scanned. With the option With manual confirmation after completing the picking, another window opens after the last product scan, where you can adjust the shipping method, package weight, and shipping address if needed, and then create the shipping label using the button at the bottom.

In the WMS settings in your Pickware Admin, you can define when an order should be marked as shipped. To do this, open Settings → Extensions → Pickware WMS → Picking.

In the section Shipping orders, you have the following options available:

This setting only affects processes within the WMS and can be activated globally for all shipping methods.

If you want to create your shipping labels later, independently of the picking process, select in your Pickware Admin under Settings → Pickware WMS, in the field Shipping label creation & printing, the option Manually at any later time.

To reopen a picked order, scan the barcode on the invoice or the delivery note. Alternatively, you can find all the relevant orders in the WMS App under the Ready to Ship tab. Whether a shipping label has already been created can be seen from the icon on the right in each case.

If you scroll all the way down in the opened order, you have the option to create a shipping label using the corresponding button. If a shipping label has already been created, you can create a new one here if needed, or print the existing label again.

Here you have two options available:

In both cases, the Create shipping label window opens.

In the Options tab, you see all information about the shipping method as well as the recipient's data. If you have already configured the shipping method, the fields for product and services are pre-filled accordingly. However, you can adjust the settings for the respective order if needed. The recipient data on the right side of the window is automatically taken from the order, but can also be adjusted afterwards.

When creating shipping labels for DHL, the system automatically checks whether the recipient's address is code-verifiable. You can also disable this function individually for each process. You'll find the corresponding button at the bottom left in the Advanced settings section.

In the Packages tab, you see how many packages the order has been split into and which items in which quantities are contained in each package. The split is based on the weights of the items included and the maximum weight per package that you have defined in the shipping method configuration. The fields Reference and Filling weight are also taken from the order or from the shipping method configuration. The total weight is calculated from the individual item weights and the filling material. However, you can also manually adjust all three fields.

You can also adjust the customs value of individual products directly in the interface if the stored values deviate due to discounts or special prices. With a double click on the individual customs value of the item in question, you can edit the field and then confirm with the checkmark.

The total customs value is automatically multiplied by the quantity. This information is then used for the customs declaration and transmitted to the shipping carrier.

Finally, click on Create label to generate the corresponding number of labels.

You can also create shipping labels for multiple orders at once. To do this, in the order overview of the Pickware Admin, select all orders for which a shipping label should be created using the checkboxes, and select Bulk edit → Create shipping labels.

Optionally, in the following window, you can set a new order status that will be applied after successful label creation.

If shipping label creation fails for individual orders, the affected orders are then listed in a modal. Here you can display the error messages to identify the source of the error.

By clicking on the order number in this list, you can then open the respective order directly in the Details tab to fix the error.

Shipping labels can also be created directly in your Shopify Admin. This function is independent of Pickware and does not access your Pickware shipping carrier connections. Shipping labels created this way therefore do not appear in Pickware, and their tracking numbers are not transferred to your Pickware orders.

Shopify only supports DHL shipping labels for shipping addresses within Germany. International DHL labels cannot be created.

If you want to manage shipping labels entirely through Pickware, create them as described above, either in the Pickware Admin or in the WMS App.

You can find more information on creating DHL shipping labels directly in Shopify in the article from Shopify.

All shipping labels related to the order are displayed in the Shipping labels tab.

Click on Shipping label to view a single shipping label, or click on the associated tracking number to open the shipment tracking. If you have created multiple labels for one delivery, you can use the context menu button to display all labels or all shipment trackings at once. The labels are sorted by their order number.

Shipping labels can also be created automatically via the Flow Builder. This lets you integrate shipping label creation as an action in a flow – for example, as a reaction to an incoming order or a status change.

A shipping carrier must be configured in the Pickware Admin. You configure this in the settings of the respective shipping method.

The generated shipping label is attached to the order and can be downloaded in the Shipping labels tab. You can combine shipping label creation with additional flow actions – for example, with an email action to automatically send a shipping confirmation to the customer using an email template.

Similarly, you can also create return labels automatically via Flow Builder.

You can find more information about the Flow Builder under How can I automate my processes?. You can find an overview of all available triggers under What Pickware-specific triggers are available in the Flow Builder?.