To create shipping labels with Sendcloud from your Shopware Admin, you first need to configure a few settings.

Registering with Sendcloud

To use Sendcloud in Pickware, you first need an account with Sendcloud. For the configuration in Pickware, you need a Public Key and a Secret Key. To get these, proceed as follows:

Log in to the Sendcloud Dashboard.
Open the menu in the top right corner and navigate to General → Integrations.

Click Connect in the Sendcloud API tile.
Enter any name you like here and click Save to generate the Public Key and Secret Key.

Configuring Sendcloud in the Shopware Admin

Now switch to your Shopware Admin and navigate to Settings → Extensions → Sendcloud. In the Sendcloud credentials section, you can now enter the Public Key and Secret Key and optionally check your entries by clicking Verify Sendcloud credentials at the top. Then save your entries.

Privacy settings

All privacy settings can be adjusted directly in the Sendcloud Dashboard.

Configuring shipping methods and shipping rules

In your Shopware Admin under Settings → Shop → Shipping, you can select the Sendcloud entry in the shipping carrier section.

Which shipping product from Sendcloud is used when creating a shipping label is then determined via the shipping rules in your Sendcloud Dashboard.

To configure the shipping rules, switch back to the Sendcloud Dashboard and click on the entry Shipping rules in the Shipping section on the right of the menu to create rules. Combine the condition shipping country with the shipping method to create rules such as: "If shipping is to Germany or Austria, then ship with DHL".

For this, it is sufficient to list the shipping countries in the condition with the operator or. For special rules with very specific requirements, you should use the Technical Name.

Instead of DPD Classic 5-10 kg, you can choose any other shipping product from the list. You can also add further conditions.

Sendcloud always applies shipping rules from top to bottom. Rules that are higher up are therefore checked and applied first. Subsequent rules can override this selection or may no longer apply at all. Make sure to place more specific rules above general rules.

Using the technical name

For every order, the technical name of your shipping method is automatically transmitted to Sendcloud. This can also be used in shipping rules.

You can find the technical name in the settings of the respective shipping method at the top, in the basic information section.

The technical name becomes useful when you need precise 1:1 communication between a Pickware shipping method and a specific Sendcloud rule.

Typical examples of this are different shipping carriers per shipping method, different label settings per carrier, or special routing cases for WMS-specific processes.