Skip to main content

Getting started with Pickware

Welcome, and we're glad you chose Pickware. On this page, we've put together a short list for you so that you don't forget anything during setup and can use our plugins to their full potential as quickly as possible. You can also find more tips in this blog post.

General

  • First, you should install your purchased plugin.

  • To prepare your shop for use with Pickware, please follow the instructions described here.

  • For all plugins, basic settings can be defined in the respective plugin configuration. You can find information about this, as well as any other setup steps, here.

  • You can find all further explanations of the individual processes here. If technical problems occur, you can get support here. We've collected frequently asked questions for you in the FAQ section.

Pickware POS & Pickware WMS

  • To use Pickware WMS or Pickware POS, you need special hardware. Here you'll find some recommendations from us, as well as important notes on the topic of printers.

  • Before you can use Pickware WMS or Pickware POS in your shop, you first need to...

    • ... install the apps,

    • ... set up the hardware for POS and WMS,

    • ... create the users for POS and WMS in the backend,

    • ... and finally configure the apps for POS and WMS.

  • You can find further usage instructions for the two plugins for POS here and for WMS here.

Other modules

  • In this section of the help center, you'll find a list of all relevant articles for each plugin.

  • You can find all setup steps for our other plugins here. Here you'll find the instructions for the individual processes. You can get help with technical problems here. You can find answers to frequently asked questions here.

Further support

  • If you have any further questions or a technical problem that cannot be resolved in this help center, please feel free to contact us via our support page. You can also use this channel to send us feedback or suggestions for improving the help center.

Where can I find more information about Pickware?

On our YouTube channel, you'll find practical video tutorials about our plugins. Trade show videos and recorded talks give you a deeper insight into the world of Pickware.

To learn more about our customers' success stories or exciting topics related to Shopware, Pickware, and e-commerce, take a look at our blog or our homepage.

In our Facebook group, you can also exchange ideas with other Pickware users and ask questions.

Did this answer your question?