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Gift Voucher Plugin Configuration

You'll find the plugin configuration under Settings → Basic Settings → Additional Settings → Gift Vouchers. Please check the settings after installing the plugin.

  • Voucher code pattern – Here you can define the pattern for the voucher codes. %s serves as a placeholder for alphanumeric characters and %d as a placeholder for numbers.

  • Validity period of vouchers in years – Defines how long the vouchers can be redeemed, starting from the end of the year in which the voucher was issued. Enter 0 here if the vouchers should be valid indefinitely.

  • Automatically send voucher upon newsletter registration – Determine whether your customers should automatically receive a voucher by email when they sign up for the newsletter.

  • Voucher for newsletter registration – If your customers should receive a voucher when signing up for the newsletter, you can select the desired voucher here. You'll find more information about this here.

  • Control of voucher dispatch – The voucher PDF is always generated when the order is completed. This option also allows you to define when the automated voucher dispatch should take place. There are four options available:

    • Send vouchers with the order confirmation (excluded payment methods only manually) – This option sends the voucher directly with the order confirmation, provided the payment method of the order is not on the list of excluded payment methods. In this case, the voucher must be sent manually from the Documents tab of the order.

    • Send vouchers with the order confirmation (excluded payment methods upon change of order / payment status) – This option sends the voucher directly with the order confirmation, provided the payment method of the order is not on the list of excluded payment methods. Otherwise, the voucher is automatically sent as soon as the defined order and payment status is reached (see Send voucher upon order status / payment status below).

    • Send vouchers upon change of order / payment status – The voucher is automatically sent, regardless of the payment method, as soon as the defined order and payment status is reached (see Send voucher upon order status / payment status below).

    • Send vouchers manually only – Vouchers are never sent to customers automatically. The voucher can be sent manually at the desired time via the Documents tab in the order.

  • Exclude the following payment method(s) from automatic dispatch – This option lets you exclude certain payment methods from the automatic voucher dispatch with the order confirmation. This ensures that the customer only receives purchased gift vouchers after payment has been received (e.g. for purchases made via advance payment).

  • Send voucher upon order status / payment status – These options let you define which status changes should trigger the automatic voucher dispatch. These options only affect the Control of voucher dispatch setting if the options Send vouchers upon change of order / payment status or Send vouchers with the order confirmation (excluded payment methods upon change of order / payment status) have been selected.
    Note: If the order status or payment status is not defined, it is ignored for the timing of the automatic voucher dispatch, and only the defined status is considered.

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