You have the option to send payment reminders independently of dunning notices for orders with specific payment methods. These payment requests are created depending on the payment method as well as the payment and order status. Sending can happen automatically via cron job. The documents are created according to the configured time period, whereby for prepayment orders the time of order receipt is decisive, and for all other payment methods the invoice creation date is taken into account. Since no invoice documents exist for prepayment orders at this point, a separate document and email template is also available for this case. The documents consist of the payment reminder as well as an attached line item overview. You can find the configuration options for payment reminders in the plugin configuration.
