When exporting POS returns, keep in mind that the invoice number entered as a reference for a POS return is exported to DATEV in the document field 1 of the related posting records (receivables and payments). In this case, the default configuration of this document field is overwritten. If no invoice number is provided as a reference for the POS return, the default configuration is used instead.

With the help of our Bank Reconciliation plugin, you can conveniently create payments for DATEV with the correct reference and date information from a transaction. You can also book transactions without an order within the Bank Reconciliation plugin. Such transactions are then booked to the account stored in the configuration as the account for booked bank transactions without order.

Note: Keep in mind that no automatic payments are created by the Export for DATEV powered by Pickware plugin if a DATEV bank reconciliation payment transaction already exists for the order.

The plugin is incompatible and must therefore be deactivated or uninstalled.

The plugin is incompatible and must therefore be deactivated or uninstalled.

The plugin is incompatible and must therefore be deactivated or uninstalled.

The plugin is incompatible and must therefore be deactivated or uninstalled.

When using the plugin, it may under certain circumstances result in the export of incomplete posting records for orders with (partial) cancellations. This is caused by the fact that when an invoice is created with the plugin mentioned, the resulting receivables are not automatically created in the DATEV tab. These receivables are only initialized once you generate a DATEV export (in test mode or in production mode). This then leads to incorrect receivable amounts if a (partial) cancellation of the order is made between invoice creation and the DATEV export. Below, we'd like to illustrate this with a small numerical example.

Situation without the GOLLE IT plugin

A customer purchases an item worth €50.00. You create a corresponding invoice. Creating the invoice automatically creates the related receivable with an amount of €50.00. Subsequently, the customer initiates a cancellation or return of the order; the invoice has not yet been paid at this point. You cancel the corresponding line item and create a cancellation invoice, which generates a receivable with an amount of -€50.00. In total, this results in receivables amounting to €0. In the Line Items tab, the item remains with a quantity of 0, so the total amount of the order is €0.

Situation with the GOLLE IT plugin

The customer purchases the same item as before, worth €50.00. The invoice is created automatically by the plugin. However, no corresponding receivable has yet been created in the DATEV tab. Subsequently, the customer initiates a cancellation or return of the order. As a result, you create a cancellation invoice, which as before results in a posting record with an amount of -€50.00 being generated. This also sets the quantity for this item in the Line Items tab to 0. If you now perform the DATEV export, a receivable is created based on the information from the Line Items tab. Due to the cancellation that was performed, this results in a receivable with an amount of €0, which is not included in the DATEV export. In total, however, the receivables for this order now amount to -€50.00.

Possible workaround

If you still want to use the plugin for automatic invoice creation, we recommend performing an export in test mode before booking a cancellation, in order to avoid this problem. The export in test mode initializes the receivables based on the original data in the Line Items tab.