Under the KassenSichV, all cash registers must be equipped with a so-called technical security device (TSE) starting from March 31, 2021. Our POS system Pickware POS therefore works together with the cloud solution from fiskaly in order to meet these legal requirements.
The certification process has now been completed, and fiskaly is currently the first and only cloud TSE to receive the full certificate term until 2029. This means that with Pickware POS powered by Pickware, you can process payments fully compliant with the KassenSichV until 2029 without needing to worry about a deadline extension from the tax office.
You can view and download fiskaly's certificates here. You can also find more information in our blog posts (here and here) about the KassenSichV.
Current note: As of app version 6.4.0, Pickware POS now uses the fully certified version of the fiskaly API. If you have already updated your app, you also need to update the Pickware POS plugin for Shopware 5 to at least version 5.25.0, after which you can switch to the new API via the app.
To do this, open the app menu and click Start now in the notification. After logging in again, the switch happens automatically and you can continue processing payments as usual. The notice text TSE is currently in certification, which was printed on receipts up until then, will no longer be displayed.
What do I need to do as a POS user?
You need a Pickware account to use the POS App. This account stores your company's master data as well as all of your branches. As soon as a branch is located in Germany, it is reported to fiskaly and you receive an email to set up your fiskaly account. With your account, you can log in to the fiskaly Dashboard to view your registered branches, cash registers, and completed transactions. Once your fiskaly account is set up, your generated receipts are automatically certified. You can find a detailed description of the setup process here as part of the app setup.
How does certification with fiskaly work?
Recording starts as soon as the payment process is initiated at the register. Generated receipts are then automatically provided with a QR code and other information for the tax office. Only the payment method and the individual partial amounts per tax rate are recorded, not information about the products sold.
What happens if fiskaly is unavailable?
If the fiskaly service should ever become unavailable, receipts will be issued without certification during that time. This does not create any additional work for you, as manual re-recording is not required.