You can customize your invoice document under Settings → Shop → Documents → invoice. Please note that this is a Shopware feature. For more information, refer primarily to the Shopware documentation.

Under Settings → Shop → Documents → invoice in the Business address field, you can enter your company address. This appears in the top right, above the destination address, on the invoice document. For the line breaks to be placed correctly, you need to enter it in the following format:

space hyphen space Street 12 space hyphen space 12345 City

The address is then displayed on the document as follows:

To meet all accounting requirements for invoicing, invoices for B2B orders within the EU must automatically include the VAT ID as well as a note on intra-community supply on the document. For deliveries outside the EU, there is a corresponding note on tax-exempt export delivery. Below you'll find an overview of where you can configure this in your Shopware Admin. Please also refer to the Shopware version notes.

Whether and in which case the notes intra-community supply or tax-exempt delivery are shown on the invoice is controlled by the fields Member countries for the intra-community supply as well as Countries for which the "tax-exempt delivery" note should be displayed. For your own country, the intra-community supply note usually should not be displayed, so remove your country from the Member countries list.

In general, the notes are only shown on order documents for business customers.

Whether and in which case the notes intra-community supply or tax-exempt delivery are shown on the invoice is controlled by the EU member state field under Settings → Countries. All countries marked as EU member states receive the intra-community supply note, and all other countries receive the tax-exempt delivery note.

In general, the notes are only shown on order documents for business customers.

Additionally, in the Pickware Admin, you can specify a different email address for sending invoices via the detail view of your customers under custom fields. This address is used when invoices or invoice corrections are sent by email – for example, to send the invoice directly to accounting, while shipping or tracking information continues to go to the regular customer address – regardless of whether the sending is done manually or automated via the Flow Builder.

If the field is left empty, the email address stored in the customer account is used.

In the POS App, the alternative email address is not currently filled in automatically.

If you want your customers to be able to enter the different invoice email address themselves at checkout, this is possible through a template customization in a custom theme. You can find more information on this in the Shopware documentation on custom fields in the storefront. Please note that this is a custom modification that is not supported by Pickware.

Under Background image in the document settings, you can add an image that is displayed across the entire page of the document. This allows you to apply your corporate design to the invoice, for example.

To do this, select an image from the media uploaded in Shopware.

Be sure to keep the following in mind: