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How do I configure my invoice correction?

You can adjust your invoice document under Settings → Shop → Documents → pickware_erp_invoice_correction. You can find all information on creating invoice corrections here.

When do I use an invoice correction?

An invoice correction is needed when changes occur to the invoice line items, for example as part of a return. In contrast, a cancellation invoice is sufficient for changes to the general data of an invoice, for example if the address or contact person is incorrect. In this case, a cancellation invoice is created first, followed by a new invoice.

Note on the business address

Under Settings → Shop → Documents → pickware_erp_invoice_correction in the Business address (Geschäftsadresse) field, you can enter your company address. This appears in the top right, above the destination address, on the invoice correction document. To ensure the line breaks are placed correctly, you need to enter the address in the following format:

space hyphen space Straße 12 space hyphen space 12345 Ort

Geschaeftsadresse_Eingabe.png

The address is then displayed on the document as follows:

Geschaeftsadresse_Ausgabe1.png

Geschaeftsadresse_Ausgabe2.png

Displaying VAT ID, intra-Community supply note & tax-exempt export delivery note on the invoice correction

To meet all accounting requirements for invoicing, invoice corrections for B2B orders within the EU must automatically include the VAT ID as well as a note about intra-Community supply on the document. For deliveries outside the EU, there is a similar note about tax-exempt delivery. Below you'll find an overview of where you can configure this in your Shopware Admin. Please also refer to the Shopware version notes.

Up to and including Shopware 6.6.4.x

  • Under Settings → Countries (Länder), enable the Tax-free (B2B) (Steuerfrei (B2B)) option for each country

  • Under Settings → Documents → Invoice correction (Rechnungskorrektur), enable the following fields:

    • Display customer VAT ID (Kunden-USt-ID anzeigen)

    • Display "intra-Community supply" note (Hinweis "innergemeinschaftliche Lieferung" anzeigen)

    • Display "tax-exempt delivery" note (Hinweis "steuerbefreite Auslieferung" anzeigen)

Whether and in which case the notes intra-Community supply or tax-exempt delivery are displayed on the invoice correction is controlled via the fields Member countries (Mitgliedsländer) for the intra-Community supply, as well as Countries for which the "tax-exempt delivery" note should be displayed (Länder, für die der Hinweis "steuerbefreite Auslieferung" angezeigt werden soll). For your own country, the intra-Community supply note is usually not supposed to be displayed, so remove your country from the Member countries list.

In general, the notes are only displayed on order documents for business customers.

From Shopware 6.6.5.x onwards

  • Under Settings → Countries (Länder), enable the following fields

    • for each country, the option Tax-free (B2B) (Steuerfrei (B2B))

    • for each EU country, the option EU member state (Mitgliedstaat der EU)

  • Under Settings → Documents → Invoice correction (Rechnungskorrektur), enable the following fields:

    • Display "intra-Community supply" note (Hinweis "innergemeinschaftliche Lieferung" anzeigen)

    • Display customer VAT ID (Kunden-USt-ID anzeigen)

    • Display "tax-exempt delivery" note (Hinweis "steuerbefreite Auslieferung" anzeigen)

Whether and in which case the notes intra-Community supply or tax-exempt delivery are displayed on the invoice correction is controlled via the EU member state (Mitgliedstaat der EU) field under Settings → Countries (Länder). All countries marked as EU member states receive the intra-Community supply note, and all other countries receive the tax-exempt delivery note.

In general, the notes are only displayed on order documents for business customers.

Background image for documents

Under Background image in the document settings, you can add an image that is displayed across the full page on the document. This allows you to, for example, apply your corporate design to the invoice correction.

To do this, select an image from the media already uploaded in Shopware.

Make sure to keep the following in mind:

  • The image is stretched across the entire page. Therefore, use an image with an A4 portrait aspect ratio (210 × 297 mm). For good display quality, a resolution of at least 1240 × 1754 pixels (150 DPI) is recommended, ideally 2480 × 3508 pixels (300 DPI).

  • The image must not be fully opaque, otherwise the text on the document will no longer be readable. Therefore, use an image with a transparent or very light background.

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