Incoming stock even though nothing is on order anymore often comes from old supplier orders that were never set to Completed, or from orders that were only partially delivered. Set these orders to Completed in the Shopware Admin, and they will no longer count toward incoming stock.

Incoming stock is the ordered quantity minus the quantity already delivered from all supplier orders that are not in the state Delivered, Completed or Voided. A supplier order that was only partially delivered and stays open therefore continues to count toward incoming stock with its remaining quantity, even if the rest will never arrive.

Demand planning also takes incoming stock into account so that you don't order twice. If old orders stay open, this therefore also affects the order suggestions.

You can see which orders cause the incoming stock of a product directly on the product. Open the product in the Shopware Admin and switch to the Supplier orders tab. In the filter sidebar, set the Incoming filter, for example from 1, and you will only see the line items that still count toward incoming stock. You can read more about this tab in How do I view the supplier orders for a product?.

Orders that are done or whose remainder will no longer be delivered are set to Completed. After that, their remaining quantity no longer counts toward incoming stock.

In some older versions of Pickware ERP, orders in the Delivered state were mistakenly still counted toward incoming stock. Update Pickware ERP to the latest version so that incoming stock is calculated correctly.

Demand planning only picks up the modified incoming stock once you click Recalculate there. Until then, the order suggestions shown remain unchanged.