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How do I send a supplier order?

Supplier orders can be sent to the supplier either directly from the overview of all supplier orders (Purchasing → Supplier Orders) via the respective context menu, or from within the supplier order itself via the arrow next to the Edit button in the top right.

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You can download your supplier order as either a CSV or PDF file and send it via an external email program, or you can send it directly by email to the supplier from within the Shopware Admin using the Send to Supplier button. In this case, the order is automatically uploaded as a PDF document or CSV file attachment. The email is then sent from the shop operator's email address.

How do I set up custom text per supplier in the supplier email?

If you send supplier orders by email, you can customize the content of the email depending on the respective supplier. This lets you, for example, set different texts for freight forwarders, wholesalers, or individual suppliers, without having to manually adjust the text every time you send an order.

This is done directly via a conditional query in the email template of the supplier order. In your admin, go to SettingsEmail TemplatesSupplier Order to open the email template for the supplier order.

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Then scroll to the Mail TextHTML field.

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Here, set up an if query for the supplier based on their name. Then you can write your desired text.

if supplier->getName() === Name des Lieferanten  text  text2else if ...  text3  text4...

You can find more settings options for the documents of supplier orders as well as the email to the supplier here.

Status change

Once you've sent your supplier order using the Send to Supplier option, the order status automatically changes to Sent to Supplier. If you don't send your supplier order directly from the shop, you can manually adjust the order status in the supplier order overview. If you've received an order confirmation from your supplier, you can also set the order status to Confirmed. In this case, the Delivery Date field is set based on the standard delivery time of the respective supplier.

You can find out how to process incoming supplier orders here.

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