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How can I create and edit orders in the Shopware Admin?

What Shopware and what Pickware handle when you create and edit orders in Shopware 6, such as shipping method, payment method, and deletion.

You create orders in the Shopware Admin using Shopware's order creation feature, and you edit them there as well. Creating and editing orders is a Shopware function. This also applies to customer creation, number ranges, cart rules, and changing item prices. Requests for improvements in these areas should therefore be directed to Shopware.

Which Sales Channels can I choose when creating an order?

When you create an order, you can only choose Sales Channels that are listed under Sales Channels in the navigation on the left. In the Filters of the order overview, however, former Sales Channels also appear.

Can I change the shipping method or payment method afterwards?

No. In Shopware, the shipping method and payment method of an order cannot be changed afterwards. This also applies to orders from the POS, because the cash register creates a normal Shopware order. There is a plugin in the Shopware Store for changing the shipping method.

How do I block a payment method for certain countries?

You block a payment method for certain countries in the Shopware Rule Builder. There, create an availability rule for the payment method with the relevant countries.

Can I delete an order?

You should not delete orders with an invoice in the Shopware Admin. You can only cancel invoices.

If an order has been deleted, its data can only be restored from a database backup. Alternatively, you create the order again and regenerate the invoice in the same number range.

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