If you want to process B2B orders with Pickware, you have two options available, depending on the level of separation from Shopify you want.

If you want a clear separation between B2B and B2C orders, you can connect multiple Shopify shops to your Pickware Admin with Pickware Professional and Enterprise. This allows you to run a separate online shop specifically for your B2B customers, analogous to your regular B2C shop.

A dedicated B2B shop gives you the option to set individual conditions such as special prices, payment terms, or volume discounts per customer. Since each shop is managed as its own Sales Channel in the Pickware Admin, you can make individual settings there, for example for order documents.

You can also manage your B2B orders separately with Pickware Starter and Advanced. In this case, you create customer accounts and orders manually in the Pickware Admin.

You can pick manually created orders as usual via the Pickware Admin or WMS App. Stock synchronization ensures correct stock levels in Shopify and Pickware. Since manual orders are not transferred to Shopify, you retain full control and avoid mixing them with B2C data. This way, you can use flexible order options, including email sending, payment methods, and special B2B price conditions.

A few additional setup steps are needed for this variant. You can find more information in the following articles:

Order documents

Payment methods and advanced prices

Email sending

Customer accounts

Creating and picking orders