When searching within Pickware Admin, you can use advanced search operators to filter results precisely. The search is based on the Elasticsearch syntax. This provides extensive options, but requires correct notation — even a single space can change the result.
Basic search logic
The search function supports Elasticsearch's query string syntax. You can find a detailed explanation here in the query syntax documentation directly from Elasticsearch.
Keep in mind when using it:
Special characters such as "|", "+", "-" or "*" have a functional meaning.
Spaces act as operators. Even one additional space can cause your search term to no longer be found.
Groupings must be set correctly, especially when combining multiple issue IDs, keywords, or tags.
How do I search for multiple entries?
Search with special characters
Here's how different search queries behave:
"#SHPFY3020 | #SHPF3016" (with a space)
→ no results
"#SHPFY3020|#SHPF3016" (without a space)
→ 1 result
For search queries like the one above to work reliably, combined terms should be used without spaces.
Combination using logical operators
Alternatively, you can use explicit operators, which you can read about in the Elasticsearch documentation:
#SHPFY3020 OR #SHPF3016#SHPFY3020 AND #SHPF3016
This notation is less prone to typos (e.g. accidental spaces).