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How do I set up Austrian Post for Pickware?

To be able to assign Austrian Post products to your shipping methods and automatically create labels, you first need to make some settings.

Registering with Austrian Post

To create shipping labels for Austrian Post in Pickware, you need access credentials for Austrian Post's PLC web service. You can get these on request from Austrian Post, either through your account manager or by emailing [email protected].

Austrian Post settings

Before making the settings for Austrian Post, make sure you've already made the general settings for all shipping carriers. You'll find them under Settings → Extensions → General Shipping Labels. These settings apply to all shipping carriers you use. You can find all the details here.

The settings specifically for shipping with Austrian Post can be found under SettingsExtensionsAustrian Post.

Sales Channel

Here you can specify which of your connected Shopify shops ("Sales Channels") the following settings should apply to. By default, the settings apply to all connected shops. If you've only connected one Shopify shop to this Pickware Admin, still select the All Sales Channels option.

If you select a specific shop, all fields are initially linked to the general settings. You can tell by the chain icon and the grayed-out fields. Click the icon to unlink it and enter individual settings, while other fields remain linked.

Login Austrian Post

Enter your Client ID, OrgUnit ID, and Organisation Unique ID here. If you're using the testing web service, enable the corresponding checkbox.

Account details

This information is needed to route cash-on-delivery payments to the correct account.

Label settings

Here you can choose a paper format for your shipping labels. You can choose between A5 and A6 formats.

Here's what to do next

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