The DATEV extension exports receivables based on the data from documents. If these were created according to the Shopware standard logic, all receivables based on invoices, cancellation invoices and invoice corrections can be exported without any problems.
Payments are exported based on the data shown in the DATEV Payments tab of the respective order. For orders whose payment was already received before the DATEV extension was put into operation, these entries can be generated retroactively. You'll find a button for this in the configuration of the DATEV extension.
For payments to be automatically recorded in the DATEV extension, a status change to one of the defined payment statuses must take place (e.g. from open to paid). However, if the order is created directly in the paid status – for example when importing via an external interface like Mirakl Connect – no automatic payment is generated. In this case, you can have the payments created retroactively using the Record payments retroactively button in the configuration of the DATEV extension.
Depending on the order volume, it may take several minutes until the payments have been fully created.
Please note, however, that for old orders, it cannot be guaranteed that every business transaction is mapped correctly. When exporting an old order, it's not possible to determine exactly which status it was created in. This means that, for example, only one payment instead of two will be created if an order is created in the Paid status and a further status change to the Paid status subsequently takes place. In this case, therefore, have the data checked by your tax advisor before it's imported into DATEV.