In addition to the general Flow Builder triggers, you also have Pickware-specific triggers available. They let you link automations directly to warehouse processes, shipping operations and returns in Pickware.
Return – Fully returned
What? | Is triggered when a return has been fully received, meaning all items contained in the order have been returned and the stock has been restocked or written off. |
When? | As soon as the return has been
If an open return already exists, saving it in the app marks it as received. |
Why? | - Automatically notify the customer about the complete goods receipt |
Return – Partially returned
What? | Is triggered when only some of the ordered items have been received, meaning a partial return has arrived and the corresponding stock has been restocked or written off. The order status remains partially fulfilled. |
When? | As soon as the partial return has been
If an open return already exists, saving it in the app marks it as received. |
Why? | - Automatically send a notification about the partial return |
Shipping – Fully shipped
What? | Is triggered when all items of an order have been fully shipped. The shipping status of the order changes to fully shipped. |
When? | After the last shipping operation is completed, e.g. by scanning the last item in the shipping process. |
Why? | - Shipping confirmation to the customer |
Shipping – Partially shipped
What? | This trigger fires when only part of the order has been shipped – for example, with partial deliveries. |
When? | As soon as a partial shipment is completed in the shipping process. |
Why? | - Notify the customer about a partial delivery — Pickware provides a default email template for this, which lists the shipped line items via the variable |
Reorder – Reorder email sent
What? | Is triggered as soon as a reorder has been sent to a supplier by email. |
When? | Directly after the email is sent from the Pickware Admin or from purchasing. |
Why? | - Internal notification that the reorder has been sent |