Pickware Eu Help Center

What Pickware-specific triggers are available in the Flow Builder?

Updated today

In addition to the general Flow Builder triggers, Pickware-specific triggers are also available to you. These allow you to link automations directly to warehouse processes, shipping operations, and returns in Pickware.

Pickware Auslöser.png

Return – Fully returned

What?	Triggered when a return has been fully received, meaning all items included in the order have been returned and the stock has been put away again or written off.
When?	As soon as the return has been confirmed in the Shopware Admin via the "Accept return" button or saved in the Pickware WMS App (the return is automatically marked as received in this case). If an open return already exists, saving it in the app will mark it as received.
Why?	- Automatic notification to the customer about the complete receipt of goods - Creation of a credit note or booking of a refund - Updating of internal return statistics

Return – Partially returned

What?	Triggered when only part of the ordered items has been received, meaning a partial return has come in and the corresponding stock has been put away again or written off. The order status remains partially fulfilled in this case.
When?	As soon as the partial return has been confirmed in the Shopware Admin via the "Accept return" button or saved in the Pickware WMS App (here too, the return is automatically marked as received). If an open return already exists, saving it in the app will mark it as received.
Why?	- Automatic notification about a partial return - Adjustment of order status and stock level - Documentation of partial credit notes

Shipping – Fully shipped

What?	Triggered when all items in an order have been fully shipped. The shipping status of the order changes to fully shipped in this case.
When?	After completion of the last shipping process, e.g. by scanning the last item in the shipping process.
Why?	- Shipping confirmation to the customer - Automatic invoicing or booking of the sale - Transfer to accounting system or ERP

Shipping – Partially shipped

What?	This trigger fires when only part of the order has been shipped – for example in the case of partial deliveries.
When?	As soon as a partial shipment is completed in the shipping process.
Why?	- Notification to the customer about a partial delivery — Pickware provides a default email template for this, which lists the shipped line items using the `shippedLineItems` variable. You can find more about this in the article What settings can I make for email sending? - Notification to purchasing or the warehouse that remaining stock is still open - Creating interim statements or partial delivery documentation

Reorder – Reorder email sent

What?	Triggered as soon as a reorder has been sent to a supplier by email.
When?	Immediately after the email is sent from the Pickware Admin or from purchasing.
Why?	- Internal notification that a reorder has been sent out - Automatic documentation in the purchasing system - Setting a reminder if no delivery has arrived after x days

Related Articles