No, you cannot delete or remove orders imported from Shopify in Pickware. This also applies if you have already deleted the order in Shopify: it remains in Pickware.

For open orders, this has a noticeable consequence: they continue to appear in Pickware for picking, even though they no longer exist in Shopify.

Orders that no longer exist in Shopify are created, for example, by test imports during a migration to Shopify: orders are imported into Shopify multiple times and deleted there again. If the Pickware order import is already active at that point, these orders are also transferred to Pickware. Therefore, avoid test imports of orders as long as the order import is active, and import your orders into Shopify only once. For other things to keep in mind during the migration, see What do I need to consider when migrating my Shopware 5 shop to Shopify?

If there are already orders in Pickware that no longer exist in Shopify, contact our support team.