For card payments made through a payment provider such as Mollie, Pickware stores a reference on the order. You use it to match a payment from your payment provider's dashboard, for example Mollie, to the correct POS order.
Find the reference on the order
Note: The DATEV-Zahlungen (DATEV payments) tab is only available with a Pickware plan of Advanced or higher.
Open the order in the Shopware Admin and switch to the DATEV-Zahlungen (DATEV payments) tab. The Reference column contains the Mollie payment ID. It is stored in the custom field pickwarePosTransactionId.
Export all payments
To reconcile many payments at once, open Orders → DATEV-Export (DATEV export), select your POS Sales Channel and the export type Kassenbuchungen in Pickware POS (Cash register postings in Pickware POS). The CSV file contains the order ID and the payment ID for every posting. You can find out more about the DATEV export with the cash register in What do I need to consider when using DATEV in connection with Pickware POS?
Why is there no order number in Mollie?
The order number cannot be passed to Mollie in advance because the order is only created after the payment has succeeded. Use the reference on the order instead.
Tips at the terminal
Pickware does not post tips given at the terminal separately. Determine them from the difference between the DATEV payment export and the export from your payment provider.