So far you have been working with one location, and you want to manage a second one (store, warehouse, pop-up) with its own stock in Pickware. This guide walks you through the setup in five steps. For the Shopify side, we refer you to Shopify's instructions, above all Setting up and managing locations.

What used to be called Warehouse in Pickware is now called Warehouse zone: a defined area at a location in which goods are stored on bin locations, for example the high-bay warehouse, the picking area, or the sales floor.

Above that is the Location: a place with an address, where one or more warehouse zones are located and which has its own stock. During the update, Pickware created a location called Main location for you and put all your previous warehouse zones into it. A Pickware location corresponds to exactly one Shopify location: Shopify decides which location fulfills an order, and Pickware picks and ships it there.

Update the Pickware WMS App to the latest version on all devices. Older versions don't know about locations and show incomplete lists when there are multiple locations.

Three questions to answer beforehand:

If the location doesn't exist in Shopify yet, create it under Settings → Locations and enter the address. Decide at this point whether the location should fulfill online orders (switch Use this location's inventory for online orders). How to do this is described in Shopify's guide Setting up and managing locations.

Depending on the plan, Shopify allows a fixed number of active locations (Starter 2, Basic/Grow/Advanced 10, Plus 200). Deactivated locations and app locations don't count. Under Settings → Locations you can see your limit.

Leave routing priorities, shipping profiles, and POS devices as they are for now. That comes in step 5, once stock is at the new location.

Shopify manages stock per location. A product is enabled at a Shopify location when Shopify holds a stock quantity for that product there. Only then can the location sell the product and fulfill orders for it, and only then can Pickware export stock to it.

Shopify does not automatically enable existing products at a new location. If a product is not enabled, the new Shopify location receives no stock from Pickware for that product, and you won't see an error message.

Therefore, enable all products that will be stored at the new location in Shopify at the new location. The quantity can stay at 0 — Pickware will set it later.

Shopify's guide on this: Managing inventory across multiple locations.

The easiest way to bring stock to the new location in step 3 is to move entire warehouse zones. This is only possible if nothing is in progress in the warehouse zone. So plan a time window now in which the following processes are completed:

Open supplier orders and returns do not block. Pickware shows you what is still open when you move.

Warehousing → Locations → Create location.

If your labels from this location should carry a different sender address, activate the alternative address on the location's detail page.

Location detail page → Shopify card → select Shopify location. Per shop, one Shopify location belongs to exactly one Pickware location and vice versa.

On the same card, you switch on the stock export of the allocation. It now exports 0, which is correct. From now on, the available stock of this Pickware location flows automatically to exactly this Shopify location.

To check, you can book a small stock change in the new warehouse zone, for example add one item, and verify in Shopify that the quantity at the new location follows. Then remove it again.

Shopify decides which order is fulfilled at which location. How you control this is described in step 5. For every Shopify fulfillment order at your linked Shopify location, Pickware creates a fulfillment order at the Pickware location; the shipping order and picking follow there, and shipping happens from there.

Changes in Shopify (location change, splitting, putting on hold, cancellation) are applied automatically. If a link is changed or removed, the stock export stops and must be deliberately switched on again.

You have three options. The first is the best.

The stock moves with the warehouse zone, both location stocks change at the same moment, and both exports run immediately. There is no time window in which stock is missing online.

If the location is being stocked from scratch (delivery directly there), simply book the goods receipt at the new location. The export runs with every booking.

Remove at the old location, add at the new one. Between the two bookings, the stock is invisible online. Fine for individual items, not for entire product ranges. For those, use 3.1 or the CSV import per location instead.

In the current version of the WMS App, you can also transfer stock to another location via a stock movement. To do this, select a bin location in a warehouse zone of the other location as the destination. Your device stays assigned to its location.

In Pickware, open the stock overview per location; the total stock is the sum of both locations. In Shopify, open a product that was moved: the new location shows the moved stock, the old one the rest. If a product is completely missing at the new location, it is usually not enabled there (see 1.4).

Each WMS device works for exactly one location. The picklist only shows orders for this location, and under Select warehouse zone only the warehouse zones of this location appear. In the product view, you see the stock of your location and, expandable below it, Other locations.

Picking profiles apply shop-wide and automatically take effect for the orders of every location. You don't need to create any for the new location.

Only now, when stock is actually at the new location and the devices are set up there.

If you have marked stock as unavailable in Shopify (e.g. damaged goods, reserve), that quantity stays at the old location in Shopify. Pickware does not move it along. Set it back to available at the old location and mark it as unavailable at the new location. How to do this: Inventory states in Shopify.

Switch your POS devices to the new location: POS app → Settings → Location → switch. From then on, sales and returns at the cash register book the stock of the new location. How to do this: Shopify POS locations.

Our support team will help you: [email protected], phone +49 (0) 6151 629 30 30, Mon to Fri 10 am to 6 pm.