You can delete products in Pickware at any time. However, because this removes all Pickware data linked to the product and can affect open picking tasks, you should know beforehand what will be lost — and when you're better off not deleting a product.
What is removed when you delete
When you delete a product – whether individually via the three-dot menu or in bulk via Bulk edit – all associated Pickware data is removed as well:
Stock location assignments
Product supplier mappings
Purchase prices
Stock and stock movements
This data cannot be restored after deletion.
Don't delete products in open picking
Important: Don't delete products that are still contained in open orders that haven't been picked. Open order items for these products can no longer be picked after deletion. Pickware shows you in the delete dialog how many unpicked orders still contain the product — complete these picking tasks first before you delete the product.
Clean up products deleted in Shopify
Pickware does not delete products automatically, even if you delete or archive them in Shopify. Stock movements and orders are attached to the products. Drafts and products from Shopify that were never published are also imported into Pickware and stay there until you delete them yourself.
A product that no longer has a Shopify product shows a note in Pickware. You can find and delete all products whose Shopify product was deleted like this:
Open Products → Overview and click the filter icon.
Activate Only show products with allocations to deleted Shopify products.
Select all displayed products and delete them in bulk via Bulk edit.
Don't delete any products that are still contained in open orders that haven't been picked.
When products can't be deleted
With a very large number of products, deleting in Pickware Admin reaches its limits. After repeated test imports, for example during a migration, several thousand products can be affected. Deleting them via Bulk edit is then impractical.
Individual products can't be deleted if they appear in a very large number of orders. Pickware creates a stock movement for every imported order item, even if Manage stock is deactivated for the product. Typical examples are tips, vouchers, deposits, shipping items, and placeholder items that appear in almost every order. With several thousand stock movements, deletion aborts with an error, and trying again doesn't help.
In both cases, contact support.
Related topic: How can I deal with duplicate products in Pickware? — it explains deletion in the context of products that were created twice.