To assign Deutsche Post products to your shipping methods and automatically create the corresponding labels, you first need to make a few settings.
Registering with Deutsche Post
To create shipping labels for Deutsche Post in Pickware, you need a Portokasse account with Deutsche Post, and you need to enter its login credentials in the Pickware Admin. Please note that registering for Portokasse is separate from registering for the Deutsche Post shop, and you will receive different login credentials for each. You also need the Portokasse account if you want to use the Internetmarke web service. You can find more information about this here.
Deutsche Post settings
Before you configure the Deutsche Post settings, make sure that you have already configured the general settings for all shipping carriers. You can find them under Settings → Extensions → Shipping labels general. These settings apply to all shipping carriers you use. You can find all the details here.
You can find the settings specific to Deutsche Post shipping under Settings → Extensions → Deutsche Post.
Sales Channel
Here you can specify which of your Sales Channels the following settings should apply to. By default, the settings apply to all Sales Channels. If you only use one Sales Channel, select the All Sales Channels option anyway. If you select a specific shop, all fields are initially linked to the general settings. You can recognize this by the chain icon and the grayed-out fields. Click the icon to unlink the field and make individual settings, while other fields remain linked. |
Portokasse login
Sales Channel - Select here whether the following settings should apply to all Sales Channels or only to a specific one. When a shipping label is created, the Sales Channel of the order is used.
Username and password - Enter the login credentials for your Portokasse account here.
Authorizing the Pickware application in Portokasse
After you've entered the username and password for your Portokasse account, you need to authorize the Pickware application once in your Portokasse account. Without this authorization, no shipping labels can be created — even if the login credentials are correct.
To do this, follow these steps:
In your admin, open Settings → Extensions → Deutsche Post.
Click "Check login credentials". You will then receive an error message.
Then log in to your Portokasse account:
https://portokasse.deutschepost.deOpen the Open authorizations section.
Confirm the authorization. You may receive an email with a confirmation code to verify your identity.
Then switch to the Business applications tab.
Open editing mode using the pencil icon.
Authorize our Pickware application and save the setting.
Return to Pickware and check the login credentials again.
Once authorization is successful, both checking the login credentials and creating shipping labels will work as expected.
Note on printing Deutsche Post labels
To avoid label waste, we recommend using printers for continuous labels. Our stamps are always placed in the top left corner, which means a lot of space remains unused on standard label sheets.